REFUND POLICY

At QUANTUM X LEAP LTD, we are committed to providing high-quality products and educational content to empower our customers in the fields of crypto and AI. To ensure transparency and set clear expectations, we have outlined our refund policy below.
  1. Hardware Wallet Refund Policy

We stand by the quality of our hardware wallet for crypto storage and take customer satisfaction seriously. However, due to security and safety concerns, our hardware wallets are only eligible for a refund under the following conditions:

  • The product arrives damaged or defective.
  • The product is unused and returned in its original, unopened packaging within 14 days of receipt.
  • A return request is submitted to our support team at [support email] with proof of purchase and images of any defects (if applicable).

Once your return request is approved, you will receive instructions on how to return the item. Refunds will be processed within 5-10 business days after we receive and inspect the returned product.

Important Notes:

  • We do not offer refunds for used or opened hardware wallets due to security reasons.
  • Return shipping costs are the responsibility of the customer unless the item is deemed defective.
  • We are not responsible for lost or stolen return shipments.
  1. Digital Course Refund Policy

Our digital courses, including “Crypto Trading Secrets: Unlocking Millionaire Strategies”, provide exclusive and immediate access to premium content. Due to the nature of digital products, we have a strict no-refund policy for courses.

By purchasing a course from Quantum X Academy, you agree that:

  • All sales of digital courses are final and non-refundable.
  • Once access is granted, we cannot issue refunds or exchanges, as digital content cannot be returned.
  • If you experience technical issues accessing your course, our support team will assist in resolving the matter as soon as possible.

We encourage customers to review course details carefully before making a purchase. If you have any questions about a course, feel free to contact us at [support email] before completing your order.

  1. Exceptions & Support

We strive to ensure a seamless experience for our customers. If you believe there has been an error in your transaction or need assistance, please reach out to our support team at [support email] within 7 days of purchase. While we do not guarantee refunds outside of the above policies, we will do our best to assist with any concerns.

  1. Changes to This Policy

Quantum X Academy reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage customers to review this policy periodically to stay informed.

For further inquiries, please contact us at:
Email: quatumleap.report@protonmail.com
Phone: +44 7402076164

Thank you for choosing QUANTUM X LEAP LTD!